Tenant Information
- agent responsible for water to be connected, all other services are the tenants responsibility;
-agent will recommend providers and assistance if required but connections and disconnections are the tenants responsibility;
-rent to be paid via B-pay, internet or direct debit, office can assist;
- bond held in trust with the RTBA (Rental Tenancy Bond Authority);
- Condition report provided at key handover and to be returned by tenant, fully signed within 3 business days with any tenant comments on the report;
-routine inspections to take place with 7 days notice, at which time any maintenance issue can be highlighted;
-owners insurance is for the building all content insurance is the tenant's responsibility;
-repairs and maintenance to be made in writing to your property manager;
-urgent repairs please contact the office and your property manager, in the event the maintenance is urgent and you can not contact the agency, refer to the emergency contact details on the commencement of your lease and on this website.
-tenancy agreement stipulates number of people allowed to occupy the property. Any additional tenants will need to contact the office and complete an application form. Landlord approval will not be withheld unreasonably.
-keys are kept by the agent, should key need to be changed, the agent needs to be informed immediately and new keys must be provided to the agent.
